Help Center

Yes — creating an account and a memorial is completely free for families. We will never charge families to access, edit, or maintain their memorials. Our business model charges service providers (funeral homes, florists, etc.) to list their services, not families. If you create an account today, you will have free access to all core memorial features for life.

Absolutely. You can edit any memorial you own at any time. Simply go to My Memorials, open the memorial, and click Edit. Changes are saved and reflected immediately on the live page.

The memorial page remains fully accessible and permanent. Only the obituary writing and publishing feature becomes unavailable after 21 days. All existing content — photos, tributes, candles, biography — remains live indefinitely.

Go to User Management in the sidebar, click Invitations, and send an invite to their email address. You can choose which memorials they have access to and what level of access they receive (View, Contribute, or Admin).

Anyone with the memorial link can view the memorial, including the biography, obituary, and tributes, and can leave a tribute. Editing is restricted to logged-in users who have been granted permission to contribute by the memorial owner.

Yes. Forever in Heart is designed for permanent storage. Memorial pages do not expire or get deleted. We are committed to preserving these memories for generations to come.

Each memorial has a unique URL you can copy and share anywhere. For obituaries specifically, use the Share buttons on the obituary page — these generate a beautifully designed preview card that appears when shared on Facebook, X, or LinkedIn.

When you accept an invitation, Forever in Heart automatically creates your own independent account. You are now a master admin of your own account, which means you can create your own memorials and invite others — while also having access to the shared memorials you were invited to.

On the login page, click "Forgot password?" and enter your email address. You will receive a password reset link valid for 1 hour. Click the link in the email, enter your new password, and log in.

Yes. When creating or editing a memorial, scroll to the Military Service section and toggle "This person was a veteran." You can then add branch, rank, unit, conflicts served, and decorations. A veteran badge will appear on the memorial page and in social media share images.

No. Forever in Heart is committed to keeping memorial services free for families forever. Our business model charges service providers (funeral homes, florists, etc.) to list their services, not families. Anyone who creates an account now will have free access to all core memorial features for life.

We partner with funeral homes, florists, burial services, and other memorial-related businesses who pay to list their services on our platform. This allows families to find trusted local providers when needed, while keeping the memorial platform itself completely free.