Help Center
Find answers, guides, and everything you need to make the most of Forever in Heart
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Account Management
Create, manage, and secure your Forever in Heart account.
Learn more →Creating Memorials
Step-by-step guide to creating and customizing memorial pages.
Learn more →Obituaries
How to write, publish, and share obituaries.
Learn more →Tributes & Messages
Guidelines for leaving tributes, condolences, and lighting candles.
Learn more →Privacy & Security
Understanding privacy settings and data protection.
Learn more →User Management & Invitations
Invite family members to contribute and manage who has access.
Learn more →Family Tree
Building and navigating your family tree across memorials.
Learn more →Billing & Donations
Information about donations and premium features.
Learn more →How to use Forever in Heart
Select a guide below for a complete walkthrough of each feature.
Where to find everything
A map of every section of Forever in Heart and what you can do there.
🗺️ Site Navigation Guide
- Overview of your memorials and recent activity
- Quick links to create or edit memorials
- Notifications for tributes and invitations
- Your account summary and profile
- My Memorials — view all memorials you own or manage
- Create New — start a new memorial page
- Browse All — discover public memorials
- Each memorial has its own edit, obituary, and share pages
- Accessible from each memorial page within 21 days
- Write, preview, and publish the obituary
- Share to Facebook, X, and LinkedIn
- Auto-generates from memorial data
- Members — see everyone with access to your account
- Invitations — send and manage invite links
- Set access levels per memorial (View, Contribute, Admin)
- Visible to master admins and super admins only
- View all tributes left on your memorials
- See candles lit and messages from visitors
- Activity feed shows recent contributions
- Tributes are visible on each public memorial page
- Connect memorials by family relationship
- Build a visual tree spanning multiple generations
- Navigate between connected memorials easily
- Useful for preserving full family heritage
- Update your name, email, and profile photo
- Change your password
- Manage notification preferences
- Privacy settings for your account
- Accessible to anyone with the link — no login required
- Shows biography, photo gallery, tributes, and obituary
- Visitors can leave tributes and light candles if logged in
- Share button available on every public page
Quick answers to common questions
Yes — creating an account and your first memorial is completely free. You can write and publish an obituary, invite family members, and use the full tribute wall at no cost. Premium features for larger families or additional memorials may be available in future plans.
Absolutely. You can edit any memorial you own at any time. Simply go to My Memorials, open the memorial, and click Edit. Changes are saved and reflected immediately on the live page.
The memorial page remains fully accessible and permanent. Only the obituary writing and publishing feature becomes unavailable after 21 days. All existing content — photos, tributes, candles, biography — remains live indefinitely.
Go to User Management in the sidebar, click Invitations, and send an invite to their email address. You can choose which memorials they have access to and what level of access they receive (View, Contribute, or Admin).
Yes. Memorial pages are publicly accessible by default. Anyone with the link can view the page, read the biography and obituary, and see tributes. Only logged-in users can leave tributes or edit content.
Yes. Forever in Heart is designed for permanent storage. Memorial pages do not expire or get deleted. We are committed to preserving these memories for generations to come.
Each memorial has a unique URL you can copy and share anywhere. For obituaries specifically, use the Share buttons on the obituary page — these generate a beautifully designed preview card that appears when shared on Facebook, X, or LinkedIn.
When you accept an invitation, Forever in Heart automatically creates your own independent account. You are now a master admin of your own account, which means you can create your own memorials and invite others — while also having access to the shared memorials you were invited to.
On the login page, click "Forgot password?" and enter your email address. You will receive a password reset link valid for 1 hour. Click the link in the email, enter your new password, and log in.
Yes. When creating or editing a memorial, scroll to the Military Service section and toggle "This person was a veteran." You can then add branch, rank, unit, conflicts served, and decorations. A veteran badge will appear on the memorial page and in social media share images.
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