Account Management

Managing your Forever in Heart account

Back to Help Center
Getting Started

Creating your account

Your Forever in Heart account is your personal space to create memorials, invite family members, and manage everything related to honoring your loved ones. Getting set up takes less than two minutes.

01

Visit the sign-up page

Go to foreverprofiles.com and click "Sign Up" in the top right corner of the page.

02

Enter your details

Provide your full name, email address, and a password of at least 6 characters.

03

Verify your email

Check your inbox for a verification email from Forever in Heart. Click the link inside to activate your account. Check your spam folder if it does not arrive within a few minutes.

04

Log in and get started

Once verified, log in with your email and password. You will land on your dashboard, where you can create your first memorial.

Profile

Updating your profile

You can update your name, profile photo, phone number, and address at any time from Settings.

01

Open Settings

Click "Settings" in the sidebar, or click your profile avatar in the top right and select "Profile Settings".

02

Edit your information

Update your display name, phone number, and address. These details are only visible to you and are not shown publicly.

03

Upload a profile photo

Click your current avatar image and select a photo from your device. Supported formats: JPG, PNG, WebP.

04

Save your changes

Click "Save Changes" at the bottom of the form. Your profile will update immediately.

Password

Changing or resetting your password

You can change your password from within your account settings, or reset it from the login page if you have forgotten it.

Changing your password (when logged in)Go to Settings → scroll to the Password section → enter your current password, then your new password twice → click "Update Password".
Resetting a forgotten passwordOn the login page, click "Forgot password?" → enter your email address → check your inbox for a reset link → click the link (valid for 1 hour) → enter and confirm your new password.
💡 TipChoose a password that is at least 8 characters long and includes a mix of letters, numbers, and symbols. Do not reuse passwords from other websites.
Account Roles

Understanding your account type

Every person who registers with Forever in Heart is automatically the master admin of their own account. This gives you full control to create memorials, invite others, and manage everything.

When you accept an invitation from another user, you gain access to their shared memorials while your own account remains completely independent and separate.

RoleWhat they can do
Master AdminFull control. Create memorials, invite members, manage all settings. This is the account owner.
Super AdminCan manage memorials, invite others, and moderate content. Cannot remove the master admin.
ModeratorCan view and moderate tributes and content. Cannot invite or edit memorial details.
ViewerRead-only access to the memorials they have been granted access to.
Logging Out

Signing out of your account

To log out, click your profile avatar in the top right corner of any page and select "Log Out". You will be returned to the home page. Your session is also automatically cleared if you close the browser on a public device.

⚠️ Using a shared or public computer?Always log out when you are done. Do not save your password in a shared browser.